tarnatetoto Privacy Policy: Your Account Data, Your Rights
This page sets out how tarnatetoto collects, uses, and protects the personal data tied to your account — including payment records for methods such as LinkAja and Bank Transfer, session activity, and wallet interactions. We keep these terms direct so you know exactly where your data goes and what controls are available to you.
Account data handled with care
LinkAja & Bank Transfer context noted
Your access rights documented here
Contact route for data requests
POLICY SCOPE DETAILS
What This Policy Covers on tarnatetoto
When you create an account on tarnatetoto, we collect the details you provide during registration — your name, contact information, and the payment details associated with methods you choose to use, such as LinkAja or Bank Transfer. We also collect session data: the pages you visit, the features you interact with, and device identifiers your browser sends automatically. This information helps us keep your account secure, process transactions accurately, and show you the account state that reflects your current session. We do not sell your personal data to third parties. Data shared with payment processors — for example, when a LinkAja transfer is initiated or a Bank Transfer is confirmed — is shared only to complete that specific transaction and is governed by those processors' own policies. We retain account records for as long as your account remains active and for a period afterward as required by applicable rules in supported regions. Where local law in Indonesia governs this retention, we follow that local standard. Data collected through cookies is described separately in the trust section below. You can request a copy of the data we hold on your account by writing to our support team through the contact route listed in the support section of this page.
LinkAja
Bank Transfer
Account wallet
Session activity
DANA deposit context
OVO transfer context
INSIDE VS OUTSIDE
Where This Policy Applies and What It Does Not Cover
This policy applies specifically to data collected through your tarnatetoto account, your session activity on this platform, and transactions processed through our supported payment channels. It does not extend to third-party services you access via external links, payment processors operating their own platforms, or any content provider whose services sit outside our account environment. Understanding the boundary helps you know which policy applies when you have a question.
Account Access
Data collected when you log in, navigate your account dashboard, and interact with your wallet or session settings falls fully within this policy. This includes login timestamps and any account detail changes you submit.
Payment Transactions
When you initiate a transaction via LinkAja or Bank Transfer, we receive confirmation data from the processor. The processor's own privacy terms govern what they collect on their side; our policy governs only the record we hold in your account.
Site Content Interaction
Your in-session behaviour on this platform — which sections you visit, how long you stay on a page, which account controls you open — is captured in our session logs and falls within this policy's scope.
Third-Party Services
Any external service, linked page, or payment platform that operates outside the tarnatetoto account environment is not covered here. Those services maintain their own data policies, which we have no authority over and do not represent.
YOUR DATA RIGHTS
Practical Actions You Can Take Under This Policy
Your account data does not exist only on our side — you have specific actions available to you. You can review the personal details we hold by logging in and checking the account profile section, where your registered name, contact information, and linked payment method indicators are displayed. If any detail is incorrect — for example, a contact number or email address that has changed — you can update it directly through the account settings fields shown after login. For data that cannot be edited through the interface, such as historical transaction records tied to a LinkAja or Bank Transfer event, you can raise a correction or access request through our support team. We aim to acknowledge data requests within the window set by applicable local rules in Indonesia and supported regions. If you decide you want to understand what specific data categories we hold, or you want to request removal of certain records subject to our retention obligations, send that request in writing through the support contact route described in the section below.
Review Your Records
Log in and open the account profile section to see the personal details currently on file. The current state of your account data is shown there after login — no separate request is needed for a standard profile review.
Correct Account Details
Name, email, and contact fields can be updated directly through account settings. For records linked to a completed transaction — such as a confirmed Bank Transfer — submit a written correction request via support.
Raise a Data Question
If you are unsure what data we hold or why a particular record exists, contact our support team with your account identifier. We will respond with a clear explanation of the data category and how it was collected.
Request Data Removal
Where your request for removal is consistent with our retention obligations and local rules applicable in Indonesia, we will action it. Submit the request in writing through the contact route listed in the support section of this page.
CONTACT ROUTES
How to Reach Us About This Privacy Policy
Privacy questions and data requests are handled through our member support team. Use the route that suits your situation — live chat for quick clarifications, email for formal written requests, or the account help section for self-service profile edits. We handle all data-related enquiries under the terms described in this policy, and we follow the response timeline set by applicable rules in supported regions including Indonesia.
Live Chat Support
Open the Live Chat Support option from your account dashboard for quick questions about what data we hold or how a session record was generated. Available for logged-in members.
Email Request
For formal data access, correction, or removal requests, send a written message to our support email address shown in the account help section. Include your account identifier so we can locate your records accurately.
Account Help Section
The account help section, accessible after login, covers common privacy questions and lets you update editable profile fields without needing to contact support. Check there first for straightforward detail changes.
HOW WE HANDLE DATA
Data Handling, Cookies, and Account Security Practices
We apply account-level security measures to protect the personal data stored in your profile. Session authentication controls are in place to limit access to your account to verified login events only. Cookie use on this platform is limited to functional and analytics purposes — we do not use cookies to build advertising profiles or share browsing behaviour with ad networks. Cookies that are strictly necessary for the platform to operate cannot be switched off, but analytics cookies can be managed through the cookie preference control shown in your browser or account settings. Data retention periods follow the requirements of applicable law in Indonesia and supported regions; we do not hold personal data beyond the period justified by an active account or a legitimate legal obligation. If this policy is updated in a way that materially affects how we use your data, we will note the change date at the top of this page so you can identify what has changed since your last review.
Account Security
Session authentication controls protect your profile. Only verified login events can access your account data, including your wallet state, transaction records for LinkAja or Bank Transfer activity, and saved account settings.
Cookie Use
We use functional cookies to keep your session active and analytics cookies to understand how the account interface is used. We do not use cookies to build ad profiles. Analytics cookies can be managed through your browser or account cookie settings.
Data Retention
Account records are held for the duration of an active account and a post-closure period as required by applicable rules in Indonesia and supported regions. We do not retain personal data beyond what a current legal or operational obligation justifies.
Policy Change Notification
When this policy is updated in a way that changes how your data is used, the revision date at the top of this page is updated. Check back to this page to see the current version; we do not apply material changes without noting them here.
POLICY FAQ
Common Questions About This Privacy Policy
These questions address what members most often ask about how their data is handled on tarnatetoto. If your question is not answered here, use the support contact routes listed above to send a written enquiry.
What personal data does tarnatetoto collect when I register?
We collect the details you enter during registration: your name, email address, contact number, and the payment method information you provide — for example, account details linked to LinkAja or Bank Transfer. We also collect session identifiers and device information sent automatically when you log in.
Does tarnatetoto share my data with third parties?
We do not sell your personal data. We share data with payment processors only to complete a transaction you initiate — such as a Bank Transfer confirmation or a LinkAja deposit. Those processors operate under their own privacy terms. No other third-party sharing of your personal data takes place outside of a legal obligation.
How do I access or correct the data tarnatetoto holds about me?
Log in and open your account profile to review and edit standard details like your email and contact number. For records you cannot edit through the interface — such as a historical transaction record — submit a written request through Live Chat Support or the support email address shown in the account help section.
How long does tarnatetoto keep my account data?
We keep your data for as long as your account remains active, plus a period afterward as required by applicable rules in Indonesia and supported regions. Once that retention period ends and no legal obligation requires us to hold the data further, we remove it from active systems.
Can I ask tarnatetoto to delete my personal data?
Yes. Where a deletion request is consistent with our retention obligations under applicable local rules, we will action it. Send your request in writing through the support contact route listed in the support section of this page, including your account identifier so we can locate your records.
Does this policy apply to my use of DANA, OVO, or GoPay through my account?
Our policy covers the transaction records we hold in your account after a payment event. The data collected by DANA, OVO, GoPay, or any other payment platform on their own side is governed by those platforms' own privacy terms. Availability of specific payment methods depends on local law and eligible regions.
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